TOP 10 - SUGGESTIONS, FAQ & ANSWERS.


1: ALWAYS CHECK INSTALLER REVIEWS & EQUIPMENT REVIEWS.


2: CHOOSE AN INSTALLER BASED WITHIN 20 MILES OF YOUR LOCATION FOR A LOCAL SERVICE.


3: GET 3 QUOTES - ALWAYS ASK FOR A FREE SURVEY TO ENSURE  PRECISE PLANNING & PRICING.


4: DON'T FOCUS ON PRICE

EVERYONE HAS A BUDGET BUT RELIABILITY, EQUIPMENT AND SERVICE IS MORE IMPORTANT WHEN CHOOSING CCTV.


5: HOW MANY MEGAPIXELS ARE THE CAMERAS?

OVERT ANSWER: WE RECOMMEND A MINIMUM OF 2MP. 4MP IS PREFERABLE FOR SHARPNESS, SPECIALLY ON ZOOM.


6: HOW MANY TERABYTES DOES THE DVR/NVR NEED TO FOR 21 TO 31 DAYS BACK UP VIEWING?

OVERT ANSWER:A SINGLE 2MP CAMERA WILL RECORD 24HRS PER DAY FOR 40 DAYS ON 1 TERABYTE BEFORE RECORDING OVER THE OLDEST DAY. A 4MP IS HALF AT 20 DAYS.


7: ARE THE CAMERAS DAY & NIGHT CAMERAS & WHAT RANGE IS THE INFRA RED FOR NIGHT VISION?

OVERT ANSWER: ALL OUR CAMERAS ARE DAY/NIGHT CAMERAS, WE RECOMMEND 25-30M INFRARED.


8: ARE THERE ANY SUBSCRIPTION OR MAINTENANCE FEES TO PAY AFTER INSTALLATION?

OVERT ANSWER: NO, ALL APPS ARE FREE & ALL OUR INSTALLATIONS HAVE 2 YEARS WARRANTY AND 2 YEARS FREE AFTERCARE AS STANDARD.

WE DO OFFER CCTV AND ALARM MONITORING SERVICES IF REQUIRED, BESPOKE PACKAGES ARE AVAILABLE ON REQUEST.


9: ARE THERE ANY CALL-OUT FEES OR LABOUR CHARGES IF ANYTHING BREAKS DOWN OR GOES WRONG?

OVERT ANSWER: NOT DURING THE 2 YEAR FREE AFTERCARE PERIOD.

AFTER THIS PERIOD EXPIRES CALL OUTS AND REPLACEMENT EQUIPMENT ARE CHARGEABLE.

(SEE OUR TERMS & CONDITIONS WEB-PAGE FOR FULL DETAILS).


10: ARE THE SMARTPHONE APP's AVAILABLE ON IOS AND ANDROID PHONES & UPDATED REGULARLY?

OVERT ANSWER: YES, ALL APPS FOR OUR EQUIPMENT ARE REGULARLY UPDATED AND HAVE BEEN SO FOR 5 YEARS OR MORE.